Job Description

Key Duties & Responsibilities:

• Establishing and maintaining strong client relationships through regular close contact account management
• Responsible for ensuring that all client work is completed as planned and communicate to the client on expected completion and delivery timescales, including any edits
• Maintain commercial awareness of time allocation for each job to ensure profit margins are maintained
• Taking briefs from clients on new jobs and ensuring that relevant jobs are booked in
• Responsible for creating the job bags and ensuring all relevant information on Filemaker is recorded
• Check all jobs and client amends before they are sent to the client
• Take a proactive approach on chasing work out on proof and any client estimate follow ups
• Assist with client and new business research, presentations and proposals
• Organizing client meetings
• Answering the phones and door
• Provide Client Services support on all aspect of administration
• Undertake other reasonable tasks as may be requested from time to time

Required Knowledge, Skills, and Abilities

The ideal candidate will:- Have 2/3 years book keeping/accounts experience. Have experience of using Sage, Xero or similar accountancy package. Have a high level of numerical skills. Have the confidence to deal with clients. Have excellent communication skills and attention to detail.