Job Description

• Allocating jobs to drivers.
• Management of all driver and HR requirements including, RTW, Sickness & Holidays
• Updating spreadsheets and communicating with management on performance
• Liaising and understands infringements and can deal with effectively
• Understanding driver's hours and legal driving time, working time and breaks.
• Informing drivers of vehicle allocations and any changes in their job allocation or route.
• Ensure customer commitments are met, working with internal teams, and executing operational tasks as needed.
• Manage customer expectations and provide an excellent customer service experience.
• Liaise with Agency for resource
• Cover for Transport Manager whilst they are on leave

Profile

The Assistant Transport Manager will have had exposure to the following;

• Logistics/Transport degree desirable (not essential)
• Logistics experience ideally with a CPC
• You must be self-motivated and have the ability to hit and exceed targets.
• Excellent communication skills.
• You must also have good customer services skills to deal day-to-day with all enquiries and cultivate relationships with customer and drivers align with Operations team.
• You must be able to work under pressure and efficiently within time constraints.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Transport experience (essential)
• Commutable to Tewkesbury
• Able to be flexible with Shifts including the odd weekend for holiday cover.

Required Knowledge, Skills, and Abilities