Job Description

• Managing and collecting customer aged debt
• Analyzing and reconciling customer ledger
• Managing refunds where required
• Handling customer enquiries
• Providing regular reporting to Credit Control Manager
• Working closely with Finance team to ensure accurate bank reconciliations and accruals
• Enhance and maintain process documentation, and ensure compliance with policies, procedures and internal controls
• Contribute to a culture of continuous improvement, initiating ideas to develop credit control processes and controls.

Required Knowledge, Skills, and Abilities

Good interpersonal skills and ability to quickly form professional relationships with colleagues at all levels of seniority. High Volume Processing & fast pace background required. Maintains a positive attitude towards routine tasks. Accurate and exceptional attention to detail. Confident and assertive where required. Flexible approach to work. Team player who deals effectively with colleagues. Ability to priorities and co-ordinate tasks efficiently ensuring all deadlines are met.