Job Description

You will be able to motivate, encourage and support managers and colleagues through involvement and participation in decision making, listening and taking account of diverse views, praise achievement and to celebrate success, creating a climate of trust and collaboration across the organization.

You will take responsibility for your own performance and ongoing development, sharing expertise and supporting the development of others as well as taking ownership of problems and working positively with others to resolve them, ensuring that all the organisational targets and objectives are met.

Required Knowledge, Skills, and Abilities

You must have excellent communication, interpersonal, and negotiation skills along with a strong customer focus and an ability to understand the needs and perceptions of clients, handling difficult situations sensitively together with the ability to understand the needs of different client groups and individuals, ensuring equitable and appropriate treatment for all. You will also need to have strong IT skills with experience of data collection.