Job Description

• Escalating queries over repairs and costs as necessary
• Proving updates in relation to Work in Progress (WiP) within the location
• Update system daily and follow month end processes
• Chase warranty credit notes and chase suppliers
• Closing all orders after costing and allocating workshop hours from job cards
• Manage the company’s time and attendance system for the workshop staff to ensure accurate hours, absence and overtime recording, checking and adding staff hours from clock cards on to system
• Raising PO numbers / work orders in relation to the supply of parts for the location.
• Monitor and chase vehicle compliance documents form internal workshops and external suppliers
• Assist Operations Manager when required to resolve supplier invoice queries.
• Once a delivery has been checked by the Workshop and as per the instructions from the Workshop, receive the parts actually and correctly received against the Purchase Order raised.
• Process customer re-charges
• Flagging necessary work as recharge and informing the Fraikin Service Centre of this. Managing surcharges to ensure value is recovered in the event of a returned item.
• Ensure that all hire related paperwork is completed/signed correctly by company drivers & customers.
• To liaise with customers to arrange the collection and delivery of vehicles from the location in relation to rental and workshop activity.
• Ensure that LRQA files and paperwork are completed correctly
• To manage and measure the use of Petty Cash on site ensuring its use is controlled and for identified appropriate use.
• Any other activities which are reasonably required for the effective performance of their duties.

Schedule:

• 8 hour shift

Work remotely:

• No

COVID-19 precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities

To be successful in this role you will need to be/have: IT literate in particular MS Office. A high level of attention to detail and accuracy. Strong administrative skills with experience of being a self-starter and organized in your approach. To work as part of a team across both rental and workshop functions. Strong communication and interaction skills. Flexible attitude. Previous experience in a fast paced administrative role demonstrating a strong customer focus. Experience: general administration: 2 years (required)