Job Description

As a Credit Controller, you main responsibility is to reduce company aged debt via telephone and email, you will be required to:

• Make high volume outbound calls to customers to arrange payment for outstanding invoices alongside answering inbound call to collect payments from customers
• Cooperate with customers to arrange bespoke payment plans.
• Escalating any issues to supervisors and the management team
• Ad hoc admin work

Required Knowledge, Skills, and Abilities

To be a successful Credit Controller you will need to demonstrate the following: • Confident in making high volume outbound calls • Previous and proven credit control experience • A professional telephone manner • Excellent communication skills both written and verbal • Proficient PC skills - MS Office including Word and Excel • Excellent customer service skills • Being a great team player