Job Description

They work a lot with the German market and are looking for a German-speaking customer care advisor to work, Monday to Friday from 8.30am – 4.30pm

What is great about this role?

• Chance to use your German in a professional environment – you don’t need to be native, but just good C1 level
• Lovely office environment
• Friendly and lovely colleagues

What will the job involve?

• Taking customer queries by phone and email
• Sorting out their problems – typical problems could be a missing order, or a refund not being returned to the customer yet etc.
• Dealing with UK and US customers also
• Providing a first-class experience to customers in Germany, the UK and the US

Schedule:

• 8 hour shift

Work remotely:

• No

Required Knowledge, Skills, and Abilities

C1 or native level German. An interest in customer service. Ideally experience in customer service. A driving license would be preferable due to the location but not essential. Language: German (Preferred).