Job Description

Lead (through positive example)and develop OneMC to be the main communication hub between Hanson and its customers, and Hanson's internal business. Encourage ownership of customer experience and resolution of issues.
Lead a motivated team who enable value add customer experience as efficiently as possible, for their region and business line. Ensure we have sustainable working methods that promote best practice whilst being entrepreneurial.
Enable a seamless QTOFIC experience that delights our customers. Be the knowledge expert of the QTOFIC journey.

Have a positive and tactically aligned relationship with regional counterparts that enables profit and cost control.
Excellent Remuneration and Benefits

• Ongoing training and development and opportunities to help further your career.
• A comprehensive structured induction programme.
• Experience within a well-respected global market leader.
• Pension with generous contributions from Hanson.
• 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more.
• Benefits supporting you and your family, such as Cycle to work and voluntary Life assurance.

Required Knowledge, Skills, and Abilities

Aptitude and adaptability are key: Minimum GCSE 5 x A to C grade. Highly proficient with SAP and SyncroTESS. Has a complete knowledge of the internal resources of his/her area and a working knowledge of other areas. Has an excellent understanding of the operation of other departments/divisions.