Job Description

We are looking for an enthusiastic Sales Assistant. If you have had customer focused experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.

General Duties

• Help to maintain high standards of visual merchandising throughout the shop
• Assist our customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other various promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Managers absence
• Ensure that personal behavior reflects the visions and values of the company

Benefits include:

• Discretionary Bonus
• Excellent pension scheme
• Fantastic employee benefits platform
• 25% Company discount
• Incremental holiday scheme
• No Sunday or Religious Bank Holiday working

Required Knowledge, Skills, and Abilities

The ideal candidate will have: A passion for charity retailing. Excellent customer service skills. A flair for window dressing and display skills. Previous experience of working in a customer facing environment preferred. A good level of literacy and numeracy skills together with basic IT skills.