Job Description

We’re seeking an experienced Credit Controller for a 12 months Fixed Term Contract. This role will be based at our Leicester Customer Care Centre. The main goal of this role is to take responsibility of all aspects of credit control to maximize cash collection and cash flow whilst minimizing risk.

As a Credit Controller you will:

• Maintain a high level of Customer Service at all times reducing overall debt to a minimum

• Chase outstanding debt using telephone, email and standard letters against monthly cash performance targets.
• Work closely with our clients and our Branch Network to ensure the resolution of outstanding debt
• Work in a culture of continuous improvement and look to identify the root causes of disputes
• Demonstrate that you have a good understanding of sales and operational processes that lead to invoice and billing and understand the reasons as to why disputes can arise
• Ensure the team quarterly aged debt reduction targets are met

What can we offer you?

• Strong Remuneration Package
• A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme
• A culture which encourages innovative ideas and appreciates our talent is the key to our success

Required Knowledge, Skills, and Abilities

To be successful in this role you must; Have a proven track record in debt resolution and reduction. Demonstrate effective stakeholder engagement and the ability to re-evaluate moving priorities in line with changing business needs. Be solutions driven and have the ability to solve problems in order to meet the desired results. Be a team player.