Job Description

The main duty of this role is to organise a team of 6 engineers and arrange their workload and make sure they have all they need on site to carry out installations and small works.

The Operations Manager must have a technical background in a range of security systems, and be used to NSI standards and procedures.

Operations Manager Position Overview

• Preparation of engineers monthly KPI's
• Responsible for supervising the service desk
• Organise the work and the diaries for the team of 6 engineers as well as sub-contractors
• Maintain the company's accreditations such as NSI
• Schedule the engineer's audits
• Arrange delivery of products and tools to site for install and small works

Required Knowledge, Skills, and Abilities

Proven knowledge of the fire and security industry Proven background in a similar role Experience in organising engineers work Experience managing a team of engineers PC Skills such as Word/Excel, training for in house software will be provided Excellent communication skills both verbally and written Full UK Driving Licence