Job Description

Responsibilities:

• Organising and printing the labels, on which goods and dealing with dispatch and shipments on all goods.
• Answering Customer Service queries via the telephone
• Dealing with incoming emails from customers and responding in a professional manner
• Responding to emails on via social media and online platforms such as Ebay, Amazon.
• Dealing with customer complaints.

Required Knowledge, Skills, and Abilities

Must be extremely organised with the ability to prioritise workload Ability to work in a fastpaced environment Must have experience using all Microsoft packages including Excel.