Job Description

I am currently looking to speak to experienced customer service administrators or candidates with general administration experience to join a friendly, successful company based in Dronfield. This is an opportunity not to be missed for those with experience in this field.

Duties and Responsibilities

• Answering inbound calls from customers
• Writing emails and delivering messages to key stakeholders
• Delivering exceptional customer service
• Admin duties such as virtual filing and scanning documents
• Dealing with enquiries
• Thinking on your feet
• Working on behalf of clients
• Deal with complaints over email and telephone

Required Knowledge, Skills, and Abilities