£20000 - £21000 Per year
Accounts Assistant
Full-time, Contract
Job Description
- Work as a team to process all cash receipts (BACS, cheques and credit card receipts)
- Investigate and resolve all cash receipts where remittances are missing
- Maximize debt recovery within terms
- To maintain comprehensive audit trail of all communications
- To ensure the recovery of debt is appropriate
- Carry out regular account reviews for unallocated cash/credit notes
- Identify accounts in financial difficulty
- Build strong customer relationships and excellent customer service.
- Raise customer refund requests.
- Place overdue client accounts on hold where necessary
Required Knowledge, Skills, and Abilities
- Previous experience of working within Credit Control
- Good IT skills, particularly Microsoft Office packages, including basic Excel skills
- Good interpersonal and communication skills
- Good attention to detail
Reference no: 109526