Job Description

• Be the first point of contact for both the Flight Deck and Cabin crew community
• Responsible for maintaining and amending changes to the crew communities live roster, ensuring the flying programme is maintained
• Work closely and collaboratively with the Operations team and other key stakeholders

Benefits

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Excellent rates with foreign exchange
• Pension scheme & life assurance

Required Knowledge, Skills, and Abilities

• Proven experience within a fast paced operational environment
• Experience of working with policy and or legislative agreements
• A creative problem solver, able to consider alternatives and arrive at a logical decision
• Comfortable with ambiguity and working under pressure in a reactive environment
• Previous experience in a customer service based role
• Process and detail orientated with excellent organizational skills
• Strong inter-personal and excellent communication skills with the ability to influence
• Ability to work as part of a team
• An enthusiastic ambassador of change who makes suggestions for improvement
• Experience of the Airline/Aviation industry or a keen interest in this would be highly regarded