£12 - £14 Per hour
Credit Controller
Permanent
Job Description
- Take responsibility and ownership of a portfolio of customer accounts and collect the debts in line with the company's credit terms.
- Develop and maintain a relationship with key customers
- Contact clients to chase payments by following the process as outlined by the Financial Controller
- Deal with client queries and liaise with other departments to ensure entry and billing errors are amended in a timely manner.
- Escalate overdue accounts to Financial Controller in the event of non-payment
- Ensure that customer accounts are up to date through allocating cash to customer accounts as appropriate on a daily basis.
- Ensure BACS account is reconciled daily and payments are allocated accordingly
- Any ad hoc projects as required by the Financial Controller
- Taking a proactive role in managing and collecting debts of company debtors in agreement with our payment terms
- Achieve high volumes of daily credit control, documenting call activity - promised payments - instalments
- Credit vet, monitor and review Customer accounts
- Process credit cards payments
- Investigate and resolve customer queries
Required Knowledge, Skills, and Abilities
- Strong attention to details
- Confident dealing with queries
- Demonstrable experience in a credit control and accounts environment - Essential
Reference no: 100721