Job Description

• Taking ownership of logging, processing and closing a customer service calls
• Posting purchase invoices
• Resolve customer queries
• Action operators and engineers attendance to a service requests
• Checking engineer worksheets; ensuring data is accurately recorded on the Management system

More about the role;

• Monday to Friday
• 20 days holiday plus bank holiday
• Free parking
• 08:00am - 17:00pm (1 hour lunch break)

Required Knowledge, Skills, and Abilities

• A good all-round Computer literacy including knowledge of Microsoft Word and Excel
• Experience in customer service and general administration
• Excellent time management and reporting skills