Job Description

We are looking for a Customer Service Advisor to join their stunning offices. This will be working for reputable company within their field, supporting their customers with any queries they may face.
RESPONSIBILITIES

• Respond to enquiries over telephone, email and live chat
• Processing customer orders
• Managing and creating quotations for customers
• Creating new customer accounts on their CRM system
• Ensuring stock levels are accurate and updating the system
• Liaising with other departments on delays on deliveries
• Updating customers on delivery times
• Ad-hoc administration when required

Required Knowledge, Skills, and Abilities

• Great communication skill
• Excellent user of MS Office
• Excellent attention to detail
• Strong Administration experience
• Telephone customer service experience