Job Description

We have a fantastic new opportunity to support the customer service team within a leading pharmaceutical company. You will be responsible for processing orders, liaising with couriers and managing order fulfilment.

This position will involve, but will not be limited to:

• Processing sales orders accurately in a timely manner.
• Handling inbound telephone calls and emails including sales orders and customer service enquiries.
• Registering new customers and maintaining records in accordance with due diligence procedures.
• General administrative duties to contribute to the smooth running of the department.

Benefits

Employees at this organization are passionate about what they do and really care about the difference they make. Some of their benefits package includes; 20 days of annual leave plus bank holidays, Generous pension contribution, Life insurance, Healthcare benefit plan

Required Knowledge, Skills, and Abilities

The ideal candidate will have previous experience in a customer service role, and will represent the company core values; professional, customer focused and dedicated to the provision of excellent service. You will have an excellent verbal and written communication skills, high attention to detail and a proactive approach.