Job Description

We offer the most dynamic working environment and prospects to progress within the industry. Due to continued success, we’re looking for a Customer Service Administrator based at our Manchester Depot to help us to develop our ambitious plans.
Why work for us?

• Competitive salary
• Annual salary review (discretionary).
• Annual bonus (discretionary).
• 25 days holiday plus 8 bank holidays on top from day 1.
• Life assurance cover from day 1.
• Group personal pension.
• Employee assistance programme.
• You’ll be working for one of the market leaders

Duties & Responsibilities:

• Managing our customers daily volumes.
• Dealing internally with Maritime staff to manage any issues or problems.
• Dealing externally with our customer, ensuring a high standard of customer service is maintained at all times.

Required Knowledge, Skills, and Abilities

An understanding of the transport industry would be preferred but not essential. Working as part of a successful team, you will possess excellent communication skills and experience of dealing directly with customers. A working knowledge of IT systems and Microsoft Excel is essential for the role.