Job Description

The post-holder will provide comprehensive administrative support to the head of operations and their management team. This will involve being immersed in the workings of the ambulance service.
Working closely with the head of operations and the area operations management team, you will develop and maintain systems to support them in their leadership of the operational team. You will also work closely with the administrator for the consultant paramedic and their team.
The role is busy and varied, you will undertake rota planning and use a number of IT applications to support the production of reports and papers. You will support meetings taking notes, minutes and maintaining action logs and plans. You will support the planning and delivery of events and formal ceremonies and manage the diary for the head of operations as well as supporting the team with general administrative tasks. You will need to be proficient in managing data and will support the management of complaints, compliments and improvement projects across the area.

Required Knowledge, Skills, and Abilities