Job Description

You will understand that it is all about people; it’s where we look to create a memorable customer experience. As an employer we care about our culture and environment, and where we can bring out the best in each other.

• Your responsibilities will involve the management of the operation of your unit and colleagues: Including driving sales, unit budget delivering brand standards, Health & Safety and recruitment and leadership of colleagues.
• Responsible for delivering high quality and consistency of customer service
• Reporting to the Site Operations Manager

What you will get in return...

• Potential Bonus up to 20%
• Up to 60% discount for you, your partner and family and friends
• Life assurance
• Excellent training
• Fantastic career progression and opportunities... and much more

Required Knowledge, Skills, and Abilities

• A proven track record in managing and leading teams in a high volume, retail or catering brand environment
• You will have previous experience work to and delivering against budgets, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• You will have previous experience motivating and increasing the performance of your team with mentoring, training and succession planning.
• Adhering to and ensuring delivery of brand standards
• To be an effective communicator who is experienced in report-writing, presentation skills and the ability to converse with a diverse range of people at all levels
• An ability to remain calm under pressure in an pressurized environment
• Respond well to targets and deadlines you’re set and to work methodically towards them
• An efficient and productive manager, ensuring delivery of task’s in an effective and timely manner.