Job Description

To provide support to our Practice Support Executives to deliver a first-class service focusing on process-based tasks/activities and general administrative support to our fee-earners and Practice Support Executives (PSEs).

Key Areas of Responsibility:

• Routine Organization and Planning
• BD and Client Relationship Administration
• Financial Administration
• Matter Opening Administration
• General Administration
• Scheduling routine diary arrangements.
• Booking meeting rooms and arranging video conference calls.
• Arrangement of routine travel arrangements.
• Obtaining and arranging foreign currency.
• Set up and maintain paper and electronic filing systems.
• Routine Email filing with supervision.
• Interface with other business services teams and ownership of resolving any routine business operations problems.
• Supporting internal processes to ensure CRM databases up to date (Interaction, Credentials database).
• Supporting administration for events, e.g., preparing badges, in collaboration with Business Development.
• Assisting with billing process (using Flosuite as required) including completion of narratives.
• Processing expenses/invoices using Chrome River.
• Supporting post completion of matters (e.g. preparing completion statements, arranging the transfer of funds)
• Supporting completion of NBI forms.
• Arranging routine conflicts and AML checks.
• Ensuring all parties' lists and contact lists are prepared and kept up to date.
• Production of engrossed documents (including getting annexures together) (non-chargeable)
• Minor copying, scanning, printing tasks.
• Physical preparation of files, bibles, bundles of documents (hard copy or electronic) including pagination and indexing (non-chargeable)
• Deeds scheduling (non-chargeable).
• Archiving/retrieving files.
• Ordering stationery.
• Ordering business cards.

Required Knowledge, Skills, and Abilities

• Ability to follow process workflow maps.
• Flexible and adaptable approach to work.
• Reliable and calm under pressure.
• Good organization, communication and administrative skills.
• Good eye for detail.
• Strong time management skills.
• Willingness and enthusiasm to work with and support teams and practice groups.