Job Description

• To promote highest levels of team response and customer service in line with brand and style guidelines.

• To hit annual revenue targets set for year, maximizing conversion rates and working towards exceeding targets.

• To understand market trends and proactively identify challenges and opportunities that may aid digital marketing efforts.

• Provide leadership to maximise recruitment and revenue growth potential to meet student targets within the strategic plan

• To motivate the team to meet revenue targets across each intake of the year.

• Ensure the Digital Course Advisors are familiar with all sources of information needed to fulfil their role.

• To hire, train, develop and support new team members and direct reports.

• To anticipate challenges to the projected firms Digital sales cycle and help devise solutions.

• To contribute to the development and implementation of new and existing processes within Hubspot and other Such systems like Salesforce.

• Responsible for building and maintaining a good relationship with the Admissions teams within the University and for defining and driving policy decisions

• To deal effectively with challenges that arise during the recruitment process

• Support events at the University or in market for prospecting to recruit future students

• Support face to face events with current students

• Support recruitment campaigns in association with Marketing including, but not limited to, social media, webinars, email, press and print

• Travel as a representative of the University partner on behalf of Digital and in association with the partner University in the UK and overseas as required

• To provide feedback on performance of digital marketing campaigns and to further improve and develop our sales and marketing strategies

• To assist and support in the collection and reporting of key metrics aligned with the business goals and prepare recruitment and performance data for management team as required

• Meet with the partner University and its representatives to decide and deliver on policy and procedure regarding recruitment performance of the partnership with this firm

• To participate in the annual performance appraisal process.

Required Knowledge, Skills, and Abilities

Education

• Graduate - - Desirable - Business or Marketing degree or equivalent work-based learning in Marketing role.

Experience Required

• Management of a small team
• Student Recruitment, Course Advisory or Admissions experience in a Management capacity
• Experienced in the Education sector

• Excellent communication and consultative sales skills.

• Persuasive relationship builder.

• Strong work ethic, self-motivated, punctual and highly organised.

• Customer service oriented.

• Pride in delivery of work to high standards, set and meet challenging goals.

• Attention to detail, cultural awareness and sensitivity.

• Enthusiastic and energetic, with a track record of high achievement.

• Supportive team player.

• Target-driven and ambitious.

• Aptitude for using technology and CRM system.

• Educated to degree level or equivalent.

Desirable Criteria

• Proven track-record in increasing sales revenue

• Experience of direct sales to consumer

• Experience of using Hubspot / Salesforce

• Performance managing a sales team