We are looking for a proactive, dedicated individual to manage our Project Management Office (PMO), a centre of excellence for the application and improvement of our project management business processes; and to work on client projects.
You will manage our team of project administrators and coordinators. Reporting to our Programme Director, the PMO Manager is responsible for:
Line management and ongoing development of the Project Administrator team; ensuring ongoing development of the Project Administrators/Coordinators’ skillset and expertise
Working on client projects in a role of Project Coordinator or Project Manager depending on level of experience
Ensuring Team project management processes are applied correctly by the project administrators/coordinators to maintain a high standard of project delivery to clients
Driving best practice in project management processes by working closely with the project teams, project managers and central functions to identify opportunities for operational excellence and efficiencies
Updating Project Management SOPs and best practice documents and ensuring templates are kept up to date (e.g. MS Project template)
Auditing projects
Preparing monthly reporting for the Consulting function
The ability to engage and work effectively with colleagues across our business whilst balancing client work and team management, is critical to success in this role.
Required Knowledge, Skills, and Abilities
Good level of academic achievement to A level or equivalent
Strong written and verbal communication skills
Experience of working in a fast-paced company requiring diligence and accuracy
Experience in using advanced planning, visualisation and presentation tools, e.g. MS Project, MindManager, Visio, PowerPoint and Miro
Project administration in a consulting or PMO services environment
Excellent organisational skills and attention to detail
Ability and experience of implementing project management controls, frameworks, and ongoing monitoring
Experience of working under ISO 13485 and 21CFR Part 820 and understanding of requirements for documents, materials and change control
Ability to manage complex document flows
Capable of supporting, planning and costing activity and monitoring project budgets and activities against project plan
Degree qualified (science-related, business administration, management studies)
Line Management or team lead experience
Experience of working as a Project Manager
Familiar with SharePoint
Previous experience in managing a Project Office or a Project Management Office
Experience in dealing with operational change
Able to work in partnership with colleagues, clients and sub-contractors at all levels
Able to improve best practices collaboratively; proactively reviewing and challenging current practices
Ability to apply pragmatism
Ability to develop long-term client relationships
Ability to drive change in a matrix organisation
Drive to take responsibility for the development of their team members and for successful project delivery
Confident, calm and enthusiastic with a positive and engaging communication style
Inspires confidence and gains the trust of colleagues through personal style and professional/technical credibility
Respectful of others views, opinions and contributions, and supportive of colleagues
Collaborates effectively and is a good team player, including being aware of own limitations and of the strengths of others
A self-starter who can manage their own time and workload
Displays honesty and integrity at all times
Dynamic with an eagerness to continually learn and drive best practice