Job Description

• Monitor the main reception phone and answer incoming calls in accordance with the company’s policy when required.
• Monitor the e-mail inbox and forward messages as required
• Provide high-quality and informative customer service to any employee, vendor, or member of the general public that requires assistance at the reception desk.
• Maintain the lobby area clean and in good working order by liaising with our cleaning, business technology, catering, and teams.
• Process all incoming mail and packages (signing for, registering the packages in the system, informing recipients, and organizing collections).
• Sort through daily correspondence and pass any important documents to the relevant departments.
• Book transportation for employees or clients as required.
• When required, assist employees with a tour of the building and present them with all the available facilities and information regarding their new workplace.
• Investigate any query or issue that is brought up by employees and if applicable, redirect it to the appropriate department for resolution, ensuring to take ownership from beginning to end.
• Organise collections and deliveries of documents and items, from and to the building or between employees, as requested.
• Make sure all customs documentation is in order as to avoid any delays in international deliveries
• Verify, process, and archive the invoices received, making sure that all vendors are paid in a timely manner so there are no service disruptions.
• Order, inventory and manage all office supplies.
• Book the spaces required for internal/external meetings and make sure the spaces are in good order.
• Work with the Facilities Assistant present on-site to provide the highest level of service to our employees.
• Attend team meetings when requested too by workplace management.
• Daily meeting rooms check.
• Additional workplace-related duties may be delegated from management on an ad-hoc or a permanent basis

This is a 09-month contract role. 

Required Knowledge, Skills, and Abilities

• Great, fun bright, bubbly attitude.
• Perfect English.
• Interpersonal skills.
• Background as receptionist, hospitality, corcierge.
• A natural people person, with a professional, positive approach to day-to-day tasks.
• Best in-class presentation and awareness of a modern business-like environment.
• Well presented