Job Description

• To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance) and ensure that the Guest Services Assistant checklist is fully completed by the end of the shift;
• To carry out cleaning duties;
• To be knowledgeable and informed about the introduction of new products and new procedures;
• Organise onward transportation for the guests and to carry guests luggage to and from bedrooms;
• To valet park guests cars;
• To liaise with other departments to ensure that all guest requests are attended to efficiently;
• To carry out any other reasonable tasks as requested by management

We offer

• Competitive Salary
• Premium rates for Sunday work
• Career Progression
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms

Required Knowledge, Skills, and Abilities

• Candidate will need to accept a flexible work schedule necessary for uninterrupted service to hotel guests and to maintain flexibility within teams
• Attention to detail