Job Description

• Monitor the main reception phone and answer incoming calls in accordance with company’s policy when required.
• Monitor the e-mail inbox and forward messages as required.
• Provide high quality and informative customer service to any employee, vendor or member of the public that requires assistance at the reception desk.
• Process all incoming mail and packages (signing for, registering the packages in the system, informing recipients and organizing collections).
• Sort through daily correspondence and pass any important documents to the relevant departments.
• Book transportation for employees or clients as required.
• Become a go-to person for the company’s team.
• Organise collections and deliveries of documents and items, from and to the building or between employees, as requested.
• Make sure all customs documentation is in order as to avoid any delays in international deliveries.
• Verify, process and archive the invoices received, making sure that all vendors are paid in a timely manner so there are no service disruptions.
• Order, inventory and manage all office supplies.
• Book the spaces required for internal / external meetings and make sure the spaces are in good order.
• Monitor our platform for any tickets, provide assistance where possible or reassign tickets to the relevant departments. Training on our platform will be provided.
• Work with the Facilities Assistant present on site as to provide the highest level of service to our employees.
• Attend team meetings when requested too by workplace management.
• Daily meeting rooms check.
• Collaborate with the EMEA Office Coordinators as required.

Benefits?

• 28 days annual leave (pro-rata) plus paid bank holidays. Competitive Salary.
• Flexibility for working from home.
• State of the art modern office.
• Work Laptop, phone (most roles) and latest tools and technologies.
• Expanding workforce with options for permanent positions and career progress ion for top performers.

Required Knowledge, Skills, and Abilities

• 2+ years of experience in a fast-paced front of house office administration role.
• Experience dealing with invoices nice to have.
• Experience with ServiceNow or similar nice to have.
• Experience working for a large company strongly desired.
• Demonstrated ability to prioritise and deal with competing priorities.