Job Description

We are looking for a service driven individual to join our five star Team. This is a fantastic opportunity to either begin or continue your career in one of the Leading Hotels of the World. Working with a professional and welcoming Team you will be part of creating Merrion Moments for our guests and colleagues with your main duties including:

• Check guests in and out of the Hotel in line with Opera System and perform payment transactions to the Merrion Hotel standards.
• Have respect and pride for the hotel, its employees and its owners and be committed to their objectives and policies.
• Acknowledge all guests with a smile, eye contact and a greeting if appropriate, using the name if possible. Recognize and welcome regular guests.
• Take responsibility for the reception float, keys and security behind the desk while on duty, ensuring all is in order prior to handing over to the next shift.

Shift work & flexibility are required in this position.

The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include:

• Competitive Salary
• Increased holiday entitlement with length of service
• Free meals on duty
• Free dry cleaning of company provided uniforms
• Private Health and Dental Insurance
• Contributory Pension Plan from the date you start employment, to include death in service benefit
• Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
• Travel and Bike to Work – Tax saving Schemes
• Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
• Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress – for you and all your family members
• Learning & Development Opportunities

Required Knowledge, Skills, and Abilities

A candidate with the ability to be professional and communicate courteously and effectively with guests and colleagues alike. Your enthusiasm will be infectious and will instil confidence in the services offered. It is these qualities that require your commitment and will set us apart at being a most caring and successful hotel.