Job Description

In this role, you'll work with our customers as they go through a sustainable onboarding period and set the roadmap/strategy for how their products and services reach users. You'll also be responsible for owning the relationship with our acquisitions and business team for customers.

Responsibilities

• Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to advertisers.
• Work closely with our Acquisitions and Business teams to deliver seamless customer passes and ensure a great customer experience.
• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions, and promote other products.
• Provide strategic advice and help our advertisers get the best return on their advertising investment by working closely in a consultative role with customers.

Required Knowledge, Skills, and Abilities

• Bachelor's degree or equivalent practical experience
• Ability to speak and write in English and Spanish fluently
• Experience working in a digital agency
• Experience reaching out to customers and helping customers to add value to their business
• Ability to take initiative and lead, motivate, and work well on a team
• Ability to manage multiple projects with excellent attention to detail
• Interest in creative thinking and problem-solving