Job Description

The role is responsible for delivering an efficient and effective bill processing service, ensuring a high-quality service in day to day work. The role requires accuracy, strict compliance with VAT legislation and adherence to the firm's policies and procedures, in relation to billing, credit notes, time write-offs, transfers, and the maintenance of the firm's financial data.

• Accepting responsibility and taking ownership of minor operational issues, finding practical solutions and escalating problems where appropriate.
• Interacting with a wide range of contacts at different levels, requiring an awareness of own impact on others and an adjustment of behavior accordingly.
• Applying commercial logic to advise the business on best practice and to obtain the maximum financial benefit for the firm
• Providing commercial and legislative advice to Matter Partners and Matter Fee Earners as appropriate.
• Providing a quality service and ensuring that the team processes and objectives align with business needs
• Consistently sharing knowledge and skills with colleagues across offices.
• Ensuring that all processes are carried out accurately and in a timely manner, in line with agreed service levels.
• Adhering to agreed best practices, policies and processes whilst adapting to local requirements.
• Ensuring that draft bills and engrossed invoices are issued in line with the firm's policies and procedures, meeting all legislative regulations.
• Resolving issues whilst ensuring that no significant delays occur.
• Ensuring that relevant authorization is obtained where appropriate, in line with the firm's policies.
• Ensuring the effective application of special rates and arrangements on all matters and taking measures to diagnose and rectify errors.
• Input into key reports, applying intermediate Excel functionality as necessary, to provide the practice and finance managers with timely and relevant information.
• Maintaining a report of cancelled and reissued invoices, and logging of information for use in the financial audit.

Required Knowledge, Skills, and Abilities

• Experience in a Law firm environment with experience of billing processes preferred.
• To be able to demonstrate the application of best practice together with a commercial approach with regards to billing.
• To be able to demonstrate experience of building successful relationships.
• Excel skills to Intermediate level.
• Very good working use of Microsoft office.
• Ability to advice on system functionality and transactions.
• Ability to advise the business on, and ensuring compliance with, GAAP, VAT legislation and the provisions of the Solicitors Accounts Rules and Money Laundering requirements.