Customer Service
Permanent
Job Description
- The role of Customer Service Specialist, Imports is to fully meet customers’ expectations for safe and efficient transport of their products from various worldwide destinations into the UK in accordance with company policy and procedures as well as statutory requirements.
- Take direct ownership of customer relationships and ensure all business is implemented successfully and communication to the client is of the highest level.
- Delivering an excellent standard of customer service is extremely important to this role.
Required Knowledge, Skills, and Abilities
- Good communication skills
- Good organisation skills and effective time management
- Manage time effectively
- Commercial awareness
- Attention to detail
- IT Literate in Microsoft Office
- Problem solving
- Applicant would ideally have 2-3 years recent relevant industry experience with previous involvement in Worldwide air and ocean freight imports
Reference no: 89343