Job Description

We are looking for an enthusiastic talented individual to join the Customer Services Team. You will be the first point of contact for our customers, financial advisers and third parties. You will deal with a variety of calls, assessing and answering customer enquiries and responding to requests for information in a professional manner.

You will be joining an established and supportive team who will help you succeed in your role. You will receive support through your on boarding as well as regular training and development.

This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation.

As well as an opportunity to work with talented people we offer a competitive salary, life cover, pension scheme into which the company will contribute up to 10% of total earnings and a performance based discretionary bonus scheme.

Required Knowledge, Skills, and Abilities

• Ideally previous experience in customer service administration
• Excellent telephone manner and customer service skills
• Strong written and oral communication skills
• Good organisation skills and ability to prioritise to meet business deadlines
• Good computer skills
• Strong attention to detail
• Previous experience in a financial background would be advantageous but not essential