United Kingdom - West Midlands - Sandwell, Oldbury -
2 years ago
Customer Service
Full-time, Temporary
Job Description
We are looking for a customer service administrator to deal with customers directly, by answering phone calls and replying to emails. They need to think quickly and creatively in these interactions to provide a great customer services experience. You will be working in a busy environment so the ability to react quickly and promptly is essential.
Required Knowledge, Skills, and Abilities
You must be able to portray a professional attitude and polite manner. Strong customer service skills are vital to this role. You should also have a customer-focused mindset and excellent communication skills. You must be proactive, able to take initiative, and comfortable talk on the phone.