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Customer Service Advisor
  • United Kingdom - East Midlands - Leicester - LE2 9UT
2 years ago
£19000 - £21000 Per year
Customer Service
Permanent,Full-time
Job Description

Requiring you to be an active role within the department, you'll be given a variety of tasks to complete on a daily basis.

Duties & responsibilities include:

- Answering inbound sales and enquiries
- Replying to emails and live chat service
- Dealing with third party and our internal courier services
- Liaising with our Workshop & Dispatch teams

Additional Information & Benefits

This is a full time permanent position with great working hours. On passing probation we offer a four day working week. This means your work life balance is greatly improved without any loss of pay or catch.

Benefits:

  • Additional leave
  • Company pension
  • Employee discount
  • Flexible schedule
  • On-site parking

Schedule:

  • Monday to Friday
  • Weekends

Work remotely:

  • No

COVID-19 precaution(s):

  • Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities
- Experience in customer service is desired. - Calm and polite manner - Ability to learn as you go and adapt to changes - To work with your own initiative - Google Cloud & Excel experience preferred

Reference no: 39177

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