Job Description

• Your role will be to ensure every conversation you have delivers excellent customer service
• You will value meaningful honest conversations, which allow customers to make informed choices and you will pride yourself on ensuring that every interaction is of the highest quality

What you'll get

• Holiday - 23 days plus bank holidays
• Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
• SmartPension Scheme - employer 5% employee 3% and you can contribute more
• Cycle to Work Scheme - to help lower your carbon footprint whilst good for your health

Required Knowledge, Skills, and Abilities

Previous experience in face to face sales will be essential (although it doesn't have to be in energy). An understanding of face to face sales or face to face customer service. Clearly demonstrate a proven track record of success within a customer facing role. The ability to work collaboratively with your colleagues in order to influence and inspire. Clear communicator with a focus on listening and acute attention to detail. Honest, focused, and committed to delivering the highest levels of customer service. Demonstrate a positive proactive approach towards organizational change. Experience of working autonomously. Adaptable personal style able to receive constructive feedback on standards of performance and behavior.