Job Description

Our Sales Executives work in one of our 100+ dealerships representing both Marshall and one of our 23 vehicle brands. Working as part of a sales team, you’ll be responsible for handling face to face, phone and email queries and converting these to vehicle, finance and insurance sales. You will manage the end-to-end customer experience, ensuring options are tailored to customer needs and lifestyle. Day to day, you will:

• Respond to queries from new and existing customers relating to new and used vehicle sales
• Guide customers through their purchase, providing outstanding customer service as the face of both Marshall and the vehicle brand
• Meet individual sales targets by maximizing upsell and cross-sell opportunities on finance and insurance products and optional extras
• Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
• Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
• Manage the vehicle handover process, ensuring compliance with process
• Adhere to Marshall and industry regulations relating to the sale of vehicles, finance and insurance

Required Knowledge, Skills, and Abilities

Whilst we always welcome applications from experienced Sales Executives, we also love to hear from individuals looking to enter the automotive industry. We believe in our leadership and training, allowing us to recruit for attitude and train for skill. The key attributes we look for are: Influencing skills with the ability and confidence to convert enquiries to sales. Excellent customer management skills to build long lasting relationships. Professionalism, with a commitment to adhering to process and procedure. Individuals who demonstrate the Marshall Values of People, Customers, Integrity and Innovation.