Job Description

We are looking for a passionate and positive Credit Controller to join our Credit Control team, to support with ensuring invoices are paid in full and in a timely manner in line with our agreed SLA’s. You will take full ownership of your customer portfolio to understand their individual requirements and payment cycles to ensure cash flow forecasting is accurate, whilst always representing yourself and the brand in a professional manner.

Our Head Office is based in Eastwood, Nottingham, however this role will initially be homebased whilst our Finance team are currently working from home.

Responsibilities

• Take ownership of your ledger, including the forward chasing of debts to ensure payments are made to terms, actively reducing Aged Debt
• Adhere to the Companies On Stop procedure making sure it is strictly followed
• Query Management and resolution
• Interact with relevant internal teams to ensure the timely resolution of outstanding queries
• Allocate receipts against customer accounts, accurately on a daily basis
• Prepare and distribute monthly debtor statements
• Build and maintain strong relationships with the external customers on your ledger
• Ad-hoc support to the Credit Manager

In return, we offer;

• We believe in our culture, values and staff successes, take a look around our new careers page to see why our employees love company
• We believe in developing our staff and support our employees with their professional development goals
• Support will be provided to attend and present at national/international conferences and workshop in your research area
• 25 days holiday excluding bank holidays, increasing by 1 a year to 29 days
• Free parking, tea, coffee and daily fruit
• Vitality Health Insurance, Employee Assistance Programme and subsidized eye tests and glasses
• Local discounts
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards!
• Free tickets to the British Superbikes, come and support company Cresswell racing and the team!

Required Knowledge, Skills, and Abilities

Commercial experience in a fast paced Credit Control team. Demonstrable experience supporting a Credit Control team reduced age debt and outstanding queries. Ability to work independently and priorities your own workload. Knowledgeable in all aspects of credit control including query management. Tenacious and target driven. Excellent team player, combined with ability to work using own initiative. Great negotiator with excellent communication and interpersonal skills. Business orientated with first class customer service skills, both internally and externally. High level of accuracy and attention to detail. Intermediate Excel skills.