Job Description

The general day to day tasks for this position will include but will not be limited to :

• Receiving calls from tenants and dealing with general enquiries
• logging maintenance and rent queries and issues
• generating reports on rent arrears and occupancy levels
• chasing rent arrears
• creating letters for residents
• liaising with partners

This role is an integral part of the development for Lotus Sanctuary and the private lets arm of the business.

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities

have private rent experience have debt collection experience be proactive and able to think on their feet be comfortable in conflict handling have excellent IT skills, mainly on Microsoft programmes be happy to work in a fast paced environment Experience: private lettings: 1 year (Required)