Job Description

Our trains operate around the clock as do our stations. To ensure our services are appropriately resourced you'll follow a varying shift pattern which can include some early starts, some night time and weekend working in a cross cultural and diverse environment.

If you think you've got what it takes and possess the passion and confidence to take on this role then we would like to hear from you. In addition to completing an application form please also provide a cover letter detailing why you would perform well in this role.

Applicants will be invited to complete an online assessment and if successful, you'll then be invited to an interview with one of our Customer Service Managers. If you've got what we're looking for, we'll invite you to a medical examination which includes a drugs/alcohol screening. Appointees must submit at least two satisfactory references and complete a six month probation period.

• Due to safety reasons, we cannot consider applications who live more than 50 minutes' drive away from the advertised station.

Required Knowledge, Skills, and Abilities

Excellent customer service skills, in the good times and the bad. Friendly and approachable manner. Ability to speak clearly and confidently. Smart and well presented. G.C.S.E, A – C grade (or equivalent qualification) in Math and English. Computer literate with the ability to use Microsoft packages. Ability to get to and from the above location without relying on the rail service or public transport due to some early shift start and finish times.