Job Description

We’re looking for an assistant property portfolio manager to join our real estate team to support us with providing a first class property management service to circa 150 stores through the active management of rent reviews, lease renewals, relocations, re-gears, extensions, planning use issues and other property related issues.

We’re looking for candidates who have previous experience working within a retail in-house portfolio management team. You’ll have excellent knowledge of the retail property market and be able to showcase your excellent negotiating skills and the ability to handle a high volume caseload. Ideally you’ll be RICS accredited (or equivalent) and have experience in using Manhattan/Tririga databases and Sarbanes Oxley requirements.

The best part about this role is that no two days are ever the same! Spending time between our store support Centre and visiting stores in your districts, you'll be supporting our key growth programmes and also get involved in:

• The creation, communication and implementation of a 3 year strategic plan relating to lease renewals, regears, renovations, relocations, extensions and disposals within your region. Analyzing store performance and present proposals to Board for approval
• Identifying sales driving initiatives
• Supporting & implementing the Market Plan
• Working with property agents to identify relocation opportunities, presenting new opportunities to Board with full financial support
• Being the main point of contact for the relationship with key Landlords, leading discussions and advising the business on lease decisions in terms of renewals, rent reviews, closures, regears etc.
• Recommending and agreeing the strategy for each lease expiry and appropriate tactics to adopt in each case
• Limiting the business’ exposure to dilapidations liability, where appropriate, liaising with external building surveyors.
• Working with franchisees & landlords to agree transfer of ownership of selected Starbucks stores
• Supporting underperforming store actions. Providing advice on lease terms and opportunity to minimize occupancy costs or dispose of stores no longer meeting the business’ requirements.
• Overseeing Planning Appeals and keep all relevant departments up to date
• Approving requests for additional internal or external seating in line with the planning restrictions on each individual store. Liaising and supporting property rep with outdoor seating renewals and planning use issues associated
• Driving effective management of the sublet portfolio to minimize expenditure and maximize returns.
• Agreeing future renovation strategy, analyze impact to P&L and undertake post-completion review
• Evaluating and challenging service charge and rates charges and implement an aggressive strategy to significantly reduce these costs.

In return, we’ll offer you a competitive starting salary and benefits that include:

• Travel allowance
• 25 days holiday a year (plus Bank Holidays)
• Life assurance and private medical insurance for yourself
• Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
• Subscription to Headspace
• Bean stock options for all partners (own part of Starbucks!)
• A free 24/7 Employee Assistance Programme available to you and your family

Required Knowledge, Skills, and Abilities