Job Description
This role will provide business facing connection and work with various stakeholder groups connected with a group of financial processes.
- Individual will be part of GMI’s Financial Shared Services Organization supporting the Financial transactional process like Orde to Cash, Procure to Pay and Travel & Expense and disbursement for UK
- Provide Service Delivery connection and ensure quality service is provided to Regional Business
- Key contact for finance Leadership to drive business results, escalation management, change management
- Work as key point between Upstream and downstream business on Procure to Pay workstream
- Provide feedback to direct reports at set frequency
- Coach and help develop SMEs and team members.
- Ensure/Manage Hiring Process for New Personnel (Right talent at first place itself) and roll out retention strategies to retain a key talent.
- Work Actively to support initiatives & collaborate with local teams as part of ONE FINANCE
- Communicate clearly and effectively to key stakeholders and build strong working relationship with them
- Provide direction and guidance to third party operations team based at various locations
- Manage relationship and maximize the level of customer service to internal and external stakeholders
- Manage escalations and collaborate with relevant parties to ensure accurate and timely resolution
- Support process improvements in a sustainable manner to deliver cost effective services
- Support process transformation initiatives by collaborating with multiple business partners
- Provide leadership updates on key milestones and ensure timely escalation and resolution of issues
- Apply project management discipline and Continuous Improvement tools to ensure high quality service delivery and to instill confidence in business partners (clients) locally
- Support change management for key stakeholders to ensure positive experience
What you will get from us?
- Flexible and employee-focused work culture
- Equal Employment opportunities
- Competitive package with benefits