Job Description

Our Receptionists understand and thrive on their purpose. They help us to deliver amazing experiences for our residents and go the extra mile. You’ll provide the first impression for all visitors to our luxury care homes. You will be responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages.

Our Receptionists provide an overview of community information to those enquiries in support of the marketing and sales efforts. Other responsibilities include monitoring the bistro area for refreshments, music and cleanliness, as well as general administrative duties.

Benefits

• From £9.90 per hour (from £9.50 if under 21)
• Shift times: 08.00am - 14.00pm / 14.00pm - 20.00pm
• Up to 30 days, starting at 25 plus 8 days holiday depending on length of services
• Workplace pension with matching contributions
• Life Assurance Scheme
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Required Knowledge, Skills, and Abilities

We are kind and compassionate. Positive and resilient. Proactive and organized. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’ll have proven experience in a customer service environment, ideally care or hospitality, and your organizational and communication skills will be second to none. You must have great judgment, problem-solving and decision-making skills and you’ll be an organized record keeper.